Expertise > Property Management >
Management Services

Our management team provides a broad range of property services including operations management, financial reporting, construction management, receivership and REO disposition. From strategy development to day-to-day operations, we combine unparalleled local market knowledge with proven methodologies, a flexible reporting platform and a deep commitment to client satisfaction to customize our services and reporting to your needs.

When you select NAI Isaac to assume responsibility for your asset, we are prepared with our transition thought process - looking at tenant retention programs, capital improvement options, energy management and potential additional revenue streams.

Our property managers make tenant satisfaction the highest priority. Outstanding customer service and total tenant satisfaction, combined with the fiduciary responsibility to the owner, guides decision-making in the delivery of each service.

Operations Management

Our proven systems save tenants and owners time and money. NAI Isaac’s approach to managing, maintaining, and measuring quality services is grounded in our overall organizational model, which enhances the performance of the asset and involves routine and major preventive maintenance, safety testing, alterations, and reactive maintenance. Also key are our strict enforcement of leases, effects on real estate tax reductions, servicing the tenant to create renewals, speed in collections/billing and executing a strategic plan of appropriate CAM maintenance versus capital expenditures.

Lease Administration

  • Owner’s Representative for Tenant Relations & Problem Resolution
  • Lease Renewals
  • Lease Enforcement

Maintenance Services

  • 24 Hour Emergency Response Participation
  • Competitive Bidding for Vendor Contracts & Construction Projects
  • Vendor & Contract Liaison
  • Property Inspections to Ensure & Maintain Quality
  • Contract Administration & Enforcement
  • Preventive Maintenance Support Services

Subcontractor Management:
  Building Maintenance

  • Janitorial
  • Snow Removal
  • Landscaping
  • Parking Lot Sweeping
  • Roof Maintenance

  Mechanical Maintenance

  • HVAC
  • Plumbing
  • Electrical
  • Elevator

  Security & Safety

  • Guard Service
  • Fire Alarm Systems
  • Access Alarm Systems

Financial Reporting

Our reporting is straightforward and easy to understand, providing all the necessary information needed to review performance of the property. The mainstay of our process is flexibility and the desire to give our clients the highest quality products. From balance sheets, income and expense summaries, budget variances, and rent rolls we make sure our accounting procedures are clearly outlined, provide details regarding tenant bill-backs, coding and approval of invoices, and ensure we are covering your CAM/tax insurance issues.

Financial Administration

  • Annual Budgets
  • Monthly Reports to Property Owners
  • Financial Performance/Variance Reports
  • Property Tax Audits & Appeals
  • Year End CAM Reconciliation

Accounting Services

  • Monthly Income Statement & Balance Sheet
  • Monthly & Year to Date Budget to Actual Comparison
  • Banking Reconciliations
  • Accounts Receivables & Payables
  • Lease Rent Escalations

Construction Management

We provide extensive construction, development and tenant improvement services for office, medical, industrial, flex, retail and mixed use assets. Our many services include project negotiation, design schedules, architect, engineer and contractor selection, bidding, budgets and pricing, field inspections, relocations, furniture and TI coordination and vendor payments.

Capital Improvements

  • Building Improvements
  • Tenant Improvements
  • Space Planning
  • Architectural and Technical Services

We are a commercial real estate agency and property management company. We also offer leasing services, property investment services, tenant and landlord representation, acquisition and disposition, valuation and advisory services, special asset services, and real estate consulting. We are located in Lexington, Kentucky, but we proudly serve the surrounding area.